Support
Email support@grantassembly.com with any question about GrantAssembly, your account or billing.
How to use GrantAssembly
The Help center explains each page of the portal: getting started, clients, finding grants, tracking applications, the calendar and billing. In the portal, the question mark at the top opens help for the page you're on.
Your account
Sign in at portal.grantassembly.com. If you forgot your password, choose "Forgot your password?" on the sign-in page and we'll email you a code to reset it.
To change your account details, open the portal and select the gear icon (Account settings).
Billing
Plans are billed monthly in US dollars, by card or bank transfer. You can see your plan, your next charge, your payment method and past invoices under Account settings → Billing, and change your plan or payment method there at any time.
A charge on your statement from GRANTASSEMBLY is your GrantAssembly subscription. If a payment fails, your account stays open for 7 days while you update your payment method.
Cancelling and refunds
You can cancel anytime under Account settings → Billing. Your subscription stays active until the end of the period you've paid for, and you won't be charged again. Your clients, grants and documents are kept, so you can restart later.
We don't give partial refunds for unused time. If you were charged in error, email support@grantassembly.com within 30 days and we'll refund it in full.
Policies
Read the Terms of Service and the Privacy Policy. For general questions, email contact@grantassembly.com.